Totally wrong route for truck weight 20t

Harijs
Registered Users Posts: 7 
Apprentice Seeker

Apprentice Seeker
The route is calculated more than ~400 km instead of it would be through the Innsbruck. The expected result is to take a route through the Innsbruck
Please check route for truck 20t weight
from: 39040 Freienfeld Trentino-South Tyrol, ITA
to: 45525 Hattingen North Rhine-Westphalia, DEU
Please check route for truck 20t weight
from: 39040 Freienfeld Trentino-South Tyrol, ITA
to: 45525 Hattingen North Rhine-Westphalia, DEU
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Comments
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Since the last map update I have the same difficulties. Some unrestricted highways, such as the A98 from Rheinfelden Germany in the A5 direction, are now banned for trucks according to the new map ... but in fact there is no such ban.1
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Dear Tomtom support team,
what is recommendations or estimates to fix it? My Tomtom proffesional 6250 has been used for work but not for new entertaiment or testing in the planning of route for truck transport.1 -
Still no changes in route planner from Italy to Germany for truck vehicle. please look on it.0
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Please add 20t weight and replan. Issue happens because on Austria and Germany border one Line limited till 7t, but for TomTom that means all road not allowed over 7t. Seems TomTom bug or mistake Tomtom looks from one Line perspective instead of all road iņ one direction perspective. Fastest way for this case is A12 but it not allowed from Tomtom. A lot of truck are crosing border by main road A12 every minute.
Dear Tomtom developers please fix it.0 -
@Niall, Thanks for your answer
I looked on shared route, but actually suggested route for trucks not recommended and not available because a lot mountains here and hard turns. Also signs, which not allow truck motion. No, no way, our company Truck was damaged here by hot fire brakes. Wrong route from TomTom again.
Expected route is this:
Expected route link
A22->Inssbruk->Kufstein->Austria and Germany border->93
A22 main road for truck is pink that means not allowed and it is not correct!
Thanks in advance0 -
Dear TomTom support,
Please look on Italy main roads, almost all main roads are pink, that mean roads are closed.
It is major issue for TOMTOM, please fix it!
Thanks!
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