no maps found on START 40 — TomTom Community

no maps found on START 40

Due to SD card failure my TOM TOM START 40/4, connected with my wife's account [email protected], is reporting no maps found and refuses to update. It connects to pc but nothing more. Also I'm trying to add it to my account, as second device, [email protected] with no success.
Pls advise


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  • DougLapDougLap Posts: 6,924
    Superuser
    Hi @Sosis

    Does this help

    https://discussions.tomtom.com/en/discussion/1034305/what-to-do-if-your-device-displays-no-maps-found/p1?new=1

    If not because you cannot get any map on the internal memory so you can then access the Settings menu so you can format a new card then let us know so we can see if @VikramK or @lampard can sort out a map for you to help resolve the issue.

    Doug
  • SosisSosis Posts: 3 [Neophyte Traveler]
    I' ve tried to follow the instructions, I also made a complete uninstall for all the Tom Tom folders and a clean install but without resolts. It seems that I 'm not able to choose a smaller map to install it in the internal memory. It drives me directly to the complete Europe map which is too big.
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