After update - error
I have similar issue as this case:
https://discussions.tomtom.com/en/discussion/1108628/after-update-error
After MapShare update via TomTom HOME I got this error:
"Problem with map you cannot use this map on this device tomtom: Europe-100168"
Maps don't work...
I was try to delete map, but no one new update suggestion in "Update my device" screen.
How I can recover my nav?
Comments
Welcome to the community!
The map has been reactivated for your device.
Just remove the existing map first and then download a fresh version using TomTom HOME.
Regards
Vikram
How I can download a fresh version ??
If I remove the existing map, then I don't see no one new update suggestion in "Update my device" screen.
The map is still active, so I am not sure why you don't see it under downloads in TomTom HOME.
Could you do a clean reinstalling to TomTom HOME, consider using revo-uninstaller.
Try a soft reset on the device and check for updates.
Regards
Vikram
I´m having the same issue. I just updated my TomTom XXL to the last software version and it shows the same error:
"Problem with map you cannot use this map on this device tomtom: Europe-100168"
Maps don't work...
Gonna try to delete the map and connect to Tom Tom home and see what happens.
Any other suggestion?
Thanks!
Superuser
Have a look here tomorrow to see if @lampard has been able to reactivate your map.
Doug
Thanks! I'll be waiting for a TomTom staff member
Welcome to the Community! I have reactivated the map on your device. Just remove the existing map first using TomTom HOME and then download a fresh version that gets offered for download.
Regards, lampard
Problem solved!!
Thanks a lot @lampard