MyDrive Connect asks me to update my device, even after updating my device ?

IMF

Using a iMac (Late 2015) MOS 10.14.6

My drive version 4.2.5.3779

VikramK

Hi @IMF

Welcome to the community!

You have the latest map installed.

Please try the steps as suggested in the image below-



Now soft reset the device- Press and hold the on/off button till you hear the drum sounds.

Now connect it again to MyDrive Connect, use the My Content tab to see which updates get offered?



Regards
Vikram

VikramK

Hi @IMF

Welcome to the community!

You have the latest map installed.

Please try the steps as suggested in the image below-



Now soft reset the device- Press and hold the on/off button till you hear the drum sounds.

Now connect it again to MyDrive Connect, use the My Content tab to see which updates get offered?



Regards
Vikram

IMF

Hello Vikram,

Thank you for your help.
Working ok now.

Regards,
IMF