Map Will Not Install

Slow_Speed

There is a continual problem with the installation of the latest map on my XXL. It can't seem to get the download. I can download and install the latest Home and other parts, but not that one. Does anyone know anything about this problem?

lampard

Hi @Slow_Speed

Welcome to the Community! Did you already sorted this one out? Please follow the steps in the public FAQ here to redownload the map on your XXL device: Re-downloading a map (TomTom HOME)

If there's error while updating your map via TomTom HOME, please post back here!

Regards, lampard

VikramK

Hi @Slow_Speed

It depends on what error you get when trying to install the map.

There could be several issues like the network, corrupted files in the download or on the device memory, anti-virus or firewall blocking connectivity etc.

Regards
Vikram

Slow_Speed

For some unknown reason, the problem went away and the download completed. However, that little download took an hour over fiber Internet speeds. Talk about inefficient!