Start 25 - device does not recognise new destinations

althazar Registered Users Posts: 1
New Seeker
Updated my Start 25 Satnav and now the device cannot recognise or search for new locations. Any location suggestions are for different countries but it gives me no options for Italy where I am.

I can navigate to old locations that are stored but nowhere new.

Any ideas much appreciated. I have a long drive this coming Tuesday and would like to get it working.


  • Lochfrass
    Lochfrass Posts: 17,765
    Hi and welcome to the Forum

    Press and hold the power button for 30 seconds until you hear the drum sound and the unit restarts.

    If this doesn't help make sure that under Menu/Settings/switch map the map is selected correctly
  • DougLap
    DougLap Posts: 9,851

    When you select search is there a Countries flag top Right. If so then click o it to select the country you want to search in.