Question about My Places and Route Planning. — TomTom Community

Question about My Places and Route Planning.

I’ve just bought a Go Essential to replace my old Go 720 which has failed, and I’ve sent all my french places to it ft from My Drive because I’ll be going to France next. But now I can’t find my UK places to put the on the device when I’m next in the UK.

I’ve pre-planned a route from the ferry terminal in St Malo to an address in Dinan but when I select it from My Routes, I get a message saying “No Route Possible” yet its a route I’ve driven frequently in the past. And if I select the same address from here in Guernsey it will give me a route including a sea journey via the same ferry terminal.

I’m beginning to understand why I was advised to keep using the old Go 720 which was so easy to use rather than buying a new one.

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