MyDrive crashes with ios13 — TomTom Community

MyDrive crashes with ios13

When will there be an update for MyDrive as it has logged me out and won’t let me log in with ios13 update? It just keeps crashing when I click sign in, meaning I can’t get any traffic or camera updates.

Comments

  • dhndhn Posts: 33,346
    Superusers
    Tomtom is working on a new software release...….
  • Ad187ukAd187uk Posts: 1 [New Traveler]
    having the same problem
  • dickcuzzerdickcuzzer Posts: 1 [New Traveler]
    Same here, most annoying as can’t preplan on iPhone and get traffic updates on 620 as my drive app has to work to allow this. a fix soon would be good
  • Hanshenrik1Hanshenrik1 Posts: 20 [Legendary Explorer]
    TomTom has to update mydrive app very quickly.Otherwise the tomtom go is without important features :traffic and my drive.Tomtom has known the problem with the update 13,0 for a long time.why do they not handle?Can not recommend anyone to by the new go models before the app is updated.
  • LloydRhinoLloydRhino Posts: 2 [Apprentice Traveler]

    dhn wrote: »
    Tomtom is working on a new software release...….

    But when will it be released? Now 4 days with no Traffic updates!!
  • will_nicolwill_nicol Posts: 4 [Master Traveler]
    They’ve finally released an update and it works!!!!!!
  • Hanshenrik1Hanshenrik1 Posts: 20 [Legendary Explorer]
    After the update of the app it does not crash any longer.I can now not connect my iphone version 13,0 with my newly updated go essentiel.Really frustrating.What to do?
  • DougLapDougLap Posts: 7,982
    Superuser
    Hi @Hanshenrik1

    If you have not done so already I would completely delete all Bluetooth settings in the Essential and Forgetting on the Phone. Then after turning both devices Off and On then re link them

    Doug
  • PwullnerPwullner Posts: 5 [Apprentice Traveler]
    How many days must be wait for the update????????
  • DougLapDougLap Posts: 7,982
    Superuser
    Hi @Pwullner

    If you are talking about the My Drive App update it is out.

    Doug
  • Hanshenrik1Hanshenrik1 Posts: 20 [Legendary Explorer]
    Blutooth , my drive withth traf :) fic is now working proberly.
  • DougLapDougLap Posts: 7,982
    Superuser
    Hi @Hanshenrik1

    Pleased to hear your sorted.

    Doug
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