MyDrive crashes with ios13

will_nicol

When will there be an update for MyDrive as it has logged me out and won’t let me log in with ios13 update? It just keeps crashing when I click sign in, meaning I can’t get any traffic or camera updates.

dhn

Tomtom is working on a new software release...….

Ad187uk

having the same problem

dickcuzzer

Same here, most annoying as can’t preplan on iPhone and get traffic updates on 620 as my drive app has to work to allow this. a fix soon would be good

Hanshenrik1

TomTom has to update mydrive app very quickly.Otherwise the tomtom go is without important features :traffic and my drive.Tomtom has known the problem with the update 13,0 for a long time.why do they not handle?Can not recommend anyone to by the new go models before the app is updated.

LloydRhino

dhn wrote: »

Tomtom is working on a new software release...….

But when will it be released? Now 4 days with no Traffic updates!!

will_nicol

They’ve finally released an update and it works!!!!!!

Hanshenrik1

After the update of the app it does not crash any longer.I can now not connect my iphone version 13,0 with my newly updated go essentiel.Really frustrating.What to do?

DougLap

Hi @Hanshenrik1

If you have not done so already I would completely delete all Bluetooth settings in the Essential and Forgetting on the Phone. Then after turning both devices Off and On then re link them

Doug

Pwullner

How many days must be wait for the update????????

DougLap

Hi @Pwullner

If you are talking about the My Drive App update it is out.

Doug

Hanshenrik1

Blutooth , my drive withth traf fic is now working proberly.

DougLap

Hi @Hanshenrik1

Pleased to hear your sorted.

Doug