MyDrive crashes with ios13 — TomTom Community

MyDrive Web and Apps[Route Planner]

MyDrive crashes with ios13

will_nicolwill_nicol Posts: 4 [Master Traveler]
in MyDrive Web and Apps[Route Planner]
When will there be an update for MyDrive as it has logged me out and won’t let me log in with ios13 update? It just keeps crashing when I click sign in, meaning I can’t get any traffic or camera updates.

Comments

  • dhndhn Posts: 33,326
    Superusers
    Tomtom is working on a new software release...….
  • Ad187ukAd187uk Posts: 1 [New Traveler]
    having the same problem
  • dickcuzzerdickcuzzer Posts: 1 [New Traveler]
    Same here, most annoying as can’t preplan on iPhone and get traffic updates on 620 as my drive app has to work to allow this. a fix soon would be good
  • Hanshenrik1Hanshenrik1 Posts: 20 [Legendary Explorer]
    TomTom has to update mydrive app very quickly.Otherwise the tomtom go is without important features :traffic and my drive.Tomtom has known the problem with the update 13,0 for a long time.why do they not handle?Can not recommend anyone to by the new go models before the app is updated.
  • LloydRhinoLloydRhino Posts: 2 [Apprentice Traveler]

    dhn wrote: »
    Tomtom is working on a new software release...….

    But when will it be released? Now 4 days with no Traffic updates!!
  • will_nicolwill_nicol Posts: 4 [Master Traveler]
    They’ve finally released an update and it works!!!!!!
  • Hanshenrik1Hanshenrik1 Posts: 20 [Legendary Explorer]
    After the update of the app it does not crash any longer.I can now not connect my iphone version 13,0 with my newly updated go essentiel.Really frustrating.What to do?
  • DougLapDougLap Posts: 6,924
    Superuser
    Hi @Hanshenrik1

    If you have not done so already I would completely delete all Bluetooth settings in the Essential and Forgetting on the Phone. Then after turning both devices Off and On then re link them

    Doug
  • PwullnerPwullner Posts: 5 [Apprentice Traveler]
    How many days must be wait for the update????????
  • DougLapDougLap Posts: 6,924
    Superuser
    Hi @Pwullner

    If you are talking about the My Drive App update it is out.

    Doug
  • Hanshenrik1Hanshenrik1 Posts: 20 [Legendary Explorer]
    Blutooth , my drive withth traf :) fic is now working proberly.
  • DougLapDougLap Posts: 6,924
    Superuser
    Hi @Hanshenrik1

    Pleased to hear your sorted.

    Doug
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