What happened to my subscription? — TomTom Community

What happened to my subscription?

JC_AUJC_AU Posts: 17 [Outstanding Explorer]
I upgraded my phone. I logged in to the new one using the same email address, it accepted my password. On my old phone my unlimited navigation subscription lasts until 14/04/2020. On my new one it's saying 21/10/2019.

What happened to my subscription?

Also, how do I transfer "My Places" across? Don't tell me I have to re-add them all manually. I'm sure I didn't do that for that many locations originally. Surely I didn't.

Comments

  • JC_AUJC_AU Posts: 17 [Outstanding Explorer]
    It appears patience is a virtue. 5+ minutes after signing in isn’t enough. Another 5+ minutes, and a few restarts of the app, my “My Places” finally synced as did my subscriptions.

    I’m amazed how long it took, but all OK now.
Sign In or Register to comment.

Who's Online in this Category0