Updating Start 60 device using MyDrive Connect — TomTom Community

GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)

Updating Start 60 device using MyDrive Connect

adriantadriant Posts: 5 [Master Traveler]
edited September 2019 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
the Tom Tom website tells me how much MB I have free on the device and Memory Card but at the same time tells me the device is not connected, which it is and must be for the system to know how much space there is on it! Any suggestions on how I can get my update completed?
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Answers

  • lampardlampard Posts: 4,904 Moderator
    Hi @adriant

    Are you still facing the issue? I see that all updates on your device including the latest map of Europe (v10.35) installed successfully on yesterday itself. Let us know if there's anything else!

    Regards, lampard
  • vikkyvikky Posts: 3 [Apprentice Traveler]
    hi
    i got Tom Tom Start 60 with life time update.and its says map expired now.
    contact TOM TOM they ask me purchase the map ???????????

    any help please
  • DougLapDougLap Posts: 6,385
    Superuser
    Hi @vikky

    Hopefully @VikramK can check your unit and if entitled to lifetime updates sort the settings on the TT servers accordingly.

    Look back here later.

    Doug
  • VikramKVikramK Posts: 10,449 Moderator
    Hi @vikky

    Welcome to the community!
    It's the Nav3 model and I don't find the Lifetime embedded services assigned. Please get in touch with our customer services. They might need some additional information before activating Lifetime services.

    Thanks, Vikram
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