Why is the service of my drive and traffic not available

moosenbrug Registered Users Posts: 1
New Traveler
It happens to much that the service of My Drive and traffic and not online because the service is not available
you buy a system and you expect it to work.
can this be fixed


  • TopCat_1
    TopCat_1 Registered Users Posts: 4
    Master Traveler
    edited September 2019
    I have purchased a GO 620 with YFI ...I open Blue tooth , my phone is connected , I tap on my phone , hands free calls is connected , and Smartphone messages is connected . Data for Traffic & other services is selected but says unable to connect . If I open my account I get a message across the top saying that those services are not associated with my account across the top , TomTom is working on the problem . I specifically purchased this unit for those services , when will they be available . Also I would like a phone # in US for tech support .
  • dhn
    dhn Posts: 33,382
    United States
    Monday - Friday: 9:30 a.m. to 6:00 p.m. EST
  • TopCat_1
    TopCat_1 Registered Users Posts: 4
    Master Traveler
    Thank You
This discussion has been closed.