Tomtom 1535TM end of life?

Rob190
Rob190 Registered Users Posts: 3
Apprentice Seeker
edited September 2019 in Map purchase & installation
I've just updated my 1535TM and got the message "TomTom has stopped selling map updates and other services for this device. Your trusted device will still work perfectly but you will no longer be able to buy any new services".

See the attached screenshot.

The 1535 isn't listed as obsolete: https://www.tomtom.com/en_us/obsolete-products/#car

Anyone know what's going on?

Answers

  • DougLap
    DougLap Posts: 10,029
    Superuser
    Hi @Rob190

    Have you had a previous Tomtom model which the message may be related too.

    Doug
  • Rob190
    Rob190 Registered Users Posts: 3
    Apprentice Seeker
    edited September 2019
    I had a Go 730 which Tomtom stopped supporting some time ago but it didn't use MyDrive Connect to update the maps. I only updated the 1535 this time and you can see 'Via 1535 US' on the screen shot (top left).
  • DougLap
    DougLap Posts: 10,029
    Superuser
    Hi @Rob190

    Are you using the same account log in as the old units was tied too.

    Doug
  • Rob190
    Rob190 Registered Users Posts: 3
    Apprentice Seeker
    I don't think my previous units were tied to an account. I only opened the account in May of last year. The 730 didn't have lifetime maps and I kept putting off buying a new one and then it was too late.

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