conection mydrive — TomTom Community

conection mydrive

joelmjoelm Posts: 1 [New Seeker]
hi,
im registered and sign and the equipment connected to pc
the site recognize my tomtom and inform that i have e atualizations pendind however it gives the information that equipment is not conected to pc and dont allowd to make the atualizations
help me please

Answers

  • VikramKVikramK Posts: 10,917 Moderator
    Hi @joelm

    Welcome to the community!

    I am not sure about what exactly you mean by 'atualizations' but I find the device is linked to your TomTom account.

    If the problem is with getting the device recognized on your computer and MyDrive Connect then I would suggest that you try the troubleshooting steps suggested on this video-



    Regards
    Vikram
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