TomTom MyDrive Connect- " Our servers are very busy press retry"

hjl

Got the same problem. been like it for three days now.
Just check the comment above from JeffGaines, and he is correct.

Lucify

try to remove and install mydrive connect software on your computer. i see so many reports of it https://discussions.tomtom.com/en/discussion/1117437/tomtom-mydrive-connect-our-servers-are-very-busy-press-retry

YamFazMan

Hi
@Downlands

Right now there’s a problem with the Tomtom servers....
I guess The fix is more likely on Monday than than Today....

ATB YFM

YamFazMan

Hi
@hjl

Right now there’s a problem with the Tomtom servers....
I guess The fix is more likely on Monday than than Today....

ATB YFM

YamFazMan

Hi
@Jukka_79

Right now there’s a problem with the Tomtom servers....
I guess The fix is more likely on Monday than than Today....

ATB YFM

Lucify

https://discussions.tomtom.com/en/discussion/comment/1696888#Comment_1696888

Downlands

YamFazMan wrote: »

Hi
@Downlands

Right now there’s a problem with the Tomtom servers....
I guess The fix is more likely on Monday than than Today....

ATB YFM

YamFazMan wrote: »

Hi
@Downlands

Right now there’s a problem with the Tomtom servers....
I guess The fix is more likely on Monday than than Today....

ATB YFM

Thanks for that ! I see other people are having the same problem! As you day should be rectified on Monday cheers

valsyl

hi thank you lucify for your input and getting back to me

stokiep

when i connect my tom tom to my computer it it tells me it is connecting with the computer when i start my drive the tom tom said there is a problem try again later i have done this now for 2 day still the same but when my drive comes on and I sign in it finds my tom tom click on what I want to updated and it starts to download to the computer but said it will be 1000 hr then drops to 600 hr but when it is finnished it do's not download from my computer to the tom tom any answer please

Lochfrass

Hi and welcome to the Forum where users help other TomTom users.

At the last days there is an issue on the servers.
See the Banner on the Support side on the top
http://uk.support.tomtom.com/

PLeices

It has been like this since at least Friday Grrr

PLeices

DougLap wrote: »

Hi @VannVidd

Does this help.

https://discussions.tomtom.com/en/discussion/1034305/what-to-do-if-your-device-displays-no-maps-found/p1?new=1

Doug

No

Delboy66

I've been having this problem now for 72 hours and still no resolve. Any updates AS to when TT will get this sorted

Jukka_79

Something with Tomtom was my quess also.

Just few hours ago tried to update another Tomtom Start with third computer in different location and same thing.

Lets keep waiting I say.

parisergem

Tomtom sollte alle registrierten User per mail orientieren, wenn My Drive Direct wieder ordentlich aufgeladen werden kann.
Das wäre kulante Bedienung und würde entschädigen für die tagelang verbratene Zeit.
Danke

Pharman007

Thanks seems to be working now!

Phil_113

Here it is Tuesday. Still getting message about servers being busy.

YamFazMan

Hi
@Phil_113

On the rare occasions I have a problem with myDrive Connect
I Delete MyDrive Connect using the free version of Revo Uninstaller then Reinstall MyDrive Connect....
Using the Method Here... https://discussions.tomtom.com/en/discussion/comment/1682074/#Comment_1682074
______________________

Or instead of UN-installing & RE-installing MyDrive Connect
I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program just as effective for giving MyDrive Connect a CPR...
See... https://discussions.tomtom.com/en/discussion/comment/1686214/#Comment_1686214
______________________

JimB0b wrote: »

Thanks YamFazMan
I'm on a Mac but have found the two folders you mentioned (Home3 and MyDriveConnect) and deleted them. Hurrah.. that's done the trick after a couple of frustrating weeks I've updated it successfully.
Many thanks for the advice.

On a Mac....
The "HOME3" and the "MyDrive Connect" folders are located here...
MacOS: Users\Username\Library\Application Support\TomTom\

ATB YFM

GO_LIVE_1005_NL

Yesterday evening after a few of messages of connection lost the device is finally updated. The only new thing was is that the device actually said that there was a connection (while the computer lost the connection to the device a few times).