At TomTom, we're all about helping you get around. That's why we use cookies to improve our sites, to offer information based on your interests and to interact with social media.
If you're OK with this, you can continue using our sites.
click here
Wir bei TomTom helfen Ihnen gerne, sich zurechtzufinden. Daher verwenden wir Cookies, um unsere Seiten zu verbessern, Ihnen Informationen basierend auf Ihren Interessen zu liefern und die Interaktion mit sozialen Medien zu ermöglichen. Wenn Sie damit einverstanden sind, können Sie unsere Seiten weiterhin nutzen.
klicken Sie hier
Chez TomTom, nous vous aidons en toutes circonstances. C'est pourquoi nous utilisons des cookies pour améliorer nos sites, afin de vous offrir des informations pertinentes en fonction de vos centres d’intérêt et d'interagir avec les réseaux sociaux. Si vous êtes d'accord, vous pouvez continuer à utiliser nos sites.
cliquez ici
when i connect my tom tom to my computer it it tells me it is connecting with the computer when i start my drive the tom tom said there is a problem try again later i have done this now for 2 day still the same but when my drive comes on and I sign in it finds my tom tom click on what I want to updated and it starts to download to the computer but said it will be 1000 hr then drops to 600 hr but when it is finnished it do's not download from my computer to the tom tom any answer please
Tomtom sollte alle registrierten User per mail orientieren, wenn My Drive Direct wieder ordentlich aufgeladen werden kann.
Das wäre kulante Bedienung und würde entschädigen für die tagelang verbratene Zeit.
Danke
Or instead of UN-installing & RE-installing MyDrive Connect
I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program just as effective for giving MyDrive Connect a CPR...
See... https://discussions.tomtom.com/en/discussion/comment/1686214/#Comment_1686214
______________________
Thanks YamFazMan
I'm on a Mac but have found the two folders you mentioned (Home3 and MyDriveConnect) and deleted them. Hurrah.. that's done the trick after a couple of frustrating weeks I've updated it successfully.
Many thanks for the advice.
On a Mac....
The "HOME3" and the "MyDrive Connect" folders are located here...
MacOS: Users\Username\Library\Application Support\TomTom\
Yesterday evening after a few of messages of connection lost the device is finally updated. The only new thing was is that the device actually said that there was a connection (while the computer lost the connection to the device a few times).
Answers
Just check the comment above from JeffGaines, and he is correct.
Superusers
@Downlands
Right now there’s a problem with the Tomtom servers....
I guess The fix is more likely on Monday than than Today....
ATB YFM
Superusers
@hjl
Right now there’s a problem with the Tomtom servers....
I guess The fix is more likely on Monday than than Today....
ATB YFM
Superusers
@Jukka_79
Right now there’s a problem with the Tomtom servers....
I guess The fix is more likely on Monday than than Today....
ATB YFM
Thanks for that ! I see other people are having the same problem! As you day should be rectified on Monday cheers
Superusers
At the last days there is an issue on the servers.
See the Banner on the Support side on the top
http://uk.support.tomtom.com/
No
Just few hours ago tried to update another Tomtom Start with third computer in different location and same thing.
Lets keep waiting I say.
Das wäre kulante Bedienung und würde entschädigen für die tagelang verbratene Zeit.
Danke
Superusers
@Phil_113
On the rare occasions I have a problem with myDrive Connect
I Delete MyDrive Connect using the free version of Revo Uninstaller then Reinstall MyDrive Connect....
Using the Method Here... https://discussions.tomtom.com/en/discussion/comment/1682074/#Comment_1682074
______________________
Or instead of UN-installing & RE-installing MyDrive Connect
I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program just as effective for giving MyDrive Connect a CPR...
See... https://discussions.tomtom.com/en/discussion/comment/1686214/#Comment_1686214
______________________
On a Mac....
The "HOME3" and the "MyDrive Connect" folders are located here...
MacOS: Users\Username\Library\Application Support\TomTom\
ATB YFM