Battery went flat while updating — TomTom Community

Battery went flat while updating

Parrotcage1Parrotcage1 Posts: 10 [Apprentice Traveler]
Ok so I have just bought a Go camper. Put it in the car drove about 10 miles. Then I tried to set it up. Before. I could finish the set up, the battery went flat. Do I need to restore factory settings and start again.

Answers

  • LochfrassLochfrass Posts: 12,820
    Superusers
    Only if the navigation device causes problems.
    If it shows speed camera and traffic everything is fine.
    When the device makes no problems, then let it run.

    Never change running system
  • Parrotcage1Parrotcage1 Posts: 10 [Apprentice Traveler]
    Super user. I seem to be in a mess with this camper. Have had a TomTom which is six years old. Everything is so different. Need to get to grips with it winter abroad soon.
  • LochfrassLochfrass Posts: 12,820
    Superusers
    If you had an old TomTom, I can imagine the change is difficult.
    Where do you have problems, maybe we can explain something to other TomTom users
  • Parrotcage1Parrotcage1 Posts: 10 [Apprentice Traveler]
    Well where shall I begin. 1 how do I connect to WiFi , iPhone or laptop. 2, I can see the local area where I Iive map. How do I change to see say Spain.
  • LochfrassLochfrass Posts: 12,820
    Superusers
    When you are at home and you restart the Satnav it connect automaticly to the network if you have previously set it up.
    See: http://download.tomtom.com/open/manuals/GO_Camper/html/en-gb/index.htm#Wi-Fi-Prato.htm

    If you want to see the map of Spain you can move and zoom the map with your fingers like on a smartphone.
    Or tap Menu/search and put in Spain and then tap on "Show on Map"

    Please also have a look at the manual on this topic.
    http://download.tomtom.com/open/manuals/GO_Camper/html/en-gb/index.htm#Planningarouteusingquicksearch.htm
  • Parrotcage1Parrotcage1 Posts: 10 [Apprentice Traveler]
    Superuse. You are a Star ,thank you so much for your help and time. John.
  • LochfrassLochfrass Posts: 12,820
    Superusers
    Thank you very much.

    Sorry for my poor English. I live in Germany and only visit the English Forum sometimes.
    But if you have any questions, feel free to ask here.
    There are many TomTom users here in Forum who like to help and can describe much better.
    Try something with your new device. After a few days you will get used to the operation.

    Greetings from germany and wish a nice evening.
  • YamFazManYamFazMan Posts: 17,686
    Superusers
    edited September 2019
    Hi
    @Parrotcage1
    I can see the local area where I Iive map. How do I change to see say Spain.
    Tap the Direction of Travel Icon Above the Plus & Minus Signs

    qc5burqkbzm2.jpg
    To toggle between the chosen Driving View and the North-up planning Overview Map
    In the North-up Overview Map you can Pan & Pinch Zoom
    The North-up Overview Map has a more wide and squat pointer

    ATB YFM
  • YamFazManYamFazMan Posts: 17,686
    Superusers
    edited September 2019
    Hi
    @Parrotcage1
    How do I connect to Wi-Fi
    The NAV5 (Wi-Fi) devices like you’re Go Camper normally update using Wi-Fi...

    TomTom Video... Updating your navigation device using Wi-Fi®



    If you have successfully connected your device to your Wi-Fi....
    To check your Connection Speed, Signal Strength & Quality
    On the Device... Tap 4Dot (.... Menu) --> Settings --> Wi-Fi
    Tap on the Your Wi-fi name (The one Showing as connected)
    A new Menu Page opens

    7g8gwfpx1swt.jpg
    On the left-hand side of the screen is your Wi-Fi Connection Status

    Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
    Tomtom NAV5 (Wi-Fi) devices will only connect to a 2.4GHz Wi-Fi network
    All the update actions are executed on the device...

    ___________________________

    If Wi-Fi is not available or is slow/unstable/unreliable.....
    See Option... (2) Connect over USB
    ___________________________

    Option... (1) Connected Wi-Fi
    Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
    Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps

    I always update my devices one Update at a time
    The NavCore Application and QuickFixGPS updates are force ticked by Tomtom... Deselect any other updates like Maps, Speed Cams etc... Update the mandatory item/s first, when complete update the remaining items one at a time

    Note... NAV(5 Wifi) devices connected over Wifi do not require MyDrive Connect to be running Even if myDrive is running you have no access the MyDrive Connect menu structures as used by the previous NAV3 & 4 devices

    Option... (2) Connected USB
    If Wi-Fi is not available or is slow/unstable/unreliable.....
    Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
    Updating your new NAV5 (Wi-Fi) device over USB will require "MyDrive Connect"
    Get it here.....
    www.tomtom.com/getstarted
    Run MyDrive Connect.....
    Note... The NAV(5 Wifi) devices have no access the MyDrive Menu structures as used by the previous NAV3 & 4 devices
    Connect your Device to a USB Port on your PC
    Updating a NAV5 (Wi-Fi) device using USB is the same as using Wi-Fi, all of the update actions are executed on the device...
    Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
    Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps
    __________________________

    Note... MyDrive Connect will only show a "Splash screen" saying "Connect your device using Wifi" etc
    If required you can close the 'Main Mydrive Window' showing the "Connect your device using Wifi" Splash screen... MyDrive Connect only needs to run in the background on the PC TaskBar


    27bxc59f2s23.png
    ATB YFM
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