Runner 2: can do a reset but stuck on mysports.tomtom.com

froggyranita
froggyranita Registered Users Posts: 58
Outstanding Wayfarer
edited January 24 in TomTom Sports
Hello last week my Runner 2 totally switched OFF. I was afterwards able to do several resets using the TomTom Sports Connect, but when you have to go to mysports.tomtom.com to finalize the operations, the watch is stuck with the hands logo.
I tried to recreate an account but still without success.
Any idea?
Thanks, Pascal
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Answers

  • froggyranita
    froggyranita Registered Users Posts: 58
    Outstanding Wayfarer
    Thanks for your answer, but i was able to do several times the reset using the recovery mode. It is afterwards that there is a problem when trying to link to a new or an existed accout, the Tomtom pages loads but soon after the watch shows the "hand symbol".
    Regards, Pascal