Memory card on my Start 42

Paul1212

I have a Start 42, withe a serial number starting XT. It came pre-loaded with European maps. I want to add US maps. I have bought a 8GB Micro SDHC but when I attempt to install the US maps I have bought I get the Not enough Storage message and a request to either remove stuff or buy a memory card. How should I proceed?

DougLap

Hi @Paul2129

As you say your Start 42 has 8GB internal memory. However you can add additional memory, I would suggest 16gb or maximum 32gb, which you insert in the unit and in Settings you format for maps within the unit.

With the installed extra memory, which you can leave in the Start 42, then when you add the USA map it will see there is not enough memory available on the internal memory, which is where it will try to load any map first, it will then add the map to the Extra memory. All you then do when you go to the USA is go into Settings and select the map as the one you want to use. There is no need, nor benefit, to taking the extra memory card out when you do not want the USA map. Should at some time in the future the European map you have get so big that it will also not fit on the internal memory then it will also be added to the extra memory card.

So I would get a Micro SD Class 10 memory card, sizes as stated above, from a reputable source to avoid fakes and I would recommend that you get a Branded Card such as Sandisk, Samsung or similar major make. Some of the more obscure makes have been known to not work on the Tomtom units.

Doug

YamFazMan

Hi
@Paul1212

The latest NAV4 Full Europe Map size is now 8.465GB... Also the fact that the MapZones have now also exceed the 8GB of the NAV4 on-board Memory... This is an unfortunate, but real Catch22 situation....
The Memory Card can only contain Maps or be used to transfer Planned .ITN or .GPX Routes
The Map cannot be split across the on-board Memory and a Micro SDHC Card... For the new larger Maps maps you need to install a Branded Class 10 Micro SDHC memory card
The latest Full Europe Map is 8.465GB so a 8GB Memory Card is useless, a 16GB or 32GB is required (32GB is the Max size Class 10 Micro SDHC Card for a Tomtom device)

Catch22 situation No Maps Found Error....
Tomtom are allocating a small map to install on the on-board Memory of the NAV4 devices, to give access to the Micro SDHC Card Format Option
The advantage of the small Map would be plenty of working space on the device (400 MB is considered the minimum Free Space the more Free Space the faster the device will operate)...
The smaller map will also act as a 'Keeper' This will enable the device to keep running on the smaller Map and avoid the Catch22 situation No Maps Found Error, where the device won't boot-up past the No Maps Found Error to allow access to the 'Format option' to allow the use of a 16GB or 32GB Micro SDHC memory card
Also if you ever need to remove the Micro SDHC Card for any reason... Like transferring pre-planned routes via a Micro SDHC Card or Formatting a new/replacement Micro SDHC Card, the Keeper Map will allow the device to keep running
______________________________

If you wish to just stick with using the internal memory Instead of using a Micro USB Card
Tomtom have released the Europe map in different Map Cuts (Map zones)... Will any of these new Maps suit your travel requirements ???
More information Here... https://discussions.tomtom.com/en/discussion/comment/1660206/#Comment_1660206
_______________________________

If Required maybe @VikramK or @lampard the Forum Moderators will allocate a smaller Map Say the UK&ROI Map to the account of your NAV4 GO 510

ATB YFM

Paul1212

Thanks for your very full reply but:

I Is Nav4 a particular TomTom model (because as I said I have a Start 42)?

2 My pre-loaded map is Western Europe, which according to your website is only 4177MB. I understand the principle though that you are explaining so a question: if you guys allocated a small map to me that I could load onto my machine, would I be able at no additioanl charge to put my Western Europe maps on one card and my US maps (bought but not downloaded) on another, and just swap the card over depending on where I am?

3 As I mentioned in my original request for help, my Start 42 has a serial number beginning XT. According to your website that means the biggest card it will take is 8GB. Is that really the case (because my local Halfords and other IT stores near me) don't stock 8GB cards? And, if it is, do you stock 8GB cards?

Thank you in advance for your help on this.

DougLap

Hi @Paul2129

As you say your Start 42 has 8GB internal memory. However you can add additional memory, I would suggest 16gb or maximum 32gb, which you insert in the unit and in Settings you format for maps within the unit.

With the installed extra memory, which you can leave in the Start 42, then when you add the USA map it will see there is not enough memory available on the internal memory, which is where it will try to load any map first, it will then add the map to the Extra memory. All you then do when you go to the USA is go into Settings and select the map as the one you want to use. There is no need, nor benefit, to taking the extra memory card out when you do not want the USA map. Should at some time in the future the European map you have get so big that it will also not fit on the internal memory then it will also be added to the extra memory card.

So I would get a Micro SD Class 10 memory card, sizes as stated above, from a reputable source to avoid fakes and I would recommend that you get a Branded Card such as Sandisk, Samsung or similar major make. Some of the more obscure makes have been known to not work on the Tomtom units.

Doug

Paul1212

Thanks DougLab. And you have made me realise I have been making a basic mistake and assuming I had to use a memory card of 8GB or less. smh!!

DougLap

Hi @Paul1212

You're welcome. Hope all is sorted now for you and if you have any further questions don't hesitate to ask.

Doug.