Downloading navcore update on my Blue &Me

Spider696 Registered Users Posts: 1
New Seeker
edited September 2019 in Built in car navigation
I'm trying to update my TomTom Blue &Me
All the choices are grayed out and it tells me to download Navcore first.
This is not an option and I can't find anywhere to download it from.
My device won't work now as it can't find GPS
That is why I'm trying to update it.
Can you help as It's been like this for months now.

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