Start 20 still supported?

KennFaris Registered Users Posts: 2
Apprentice Seeker
I have an older (obviously) TomTom Start 20. I'm having issues with the device, primarily updating the maps from MyDrive. At first I thought it was an issue with the USB micro cable but now the device itself doesn't seem to connect properly, and drops the signal intermittently. I don't see the Start 20 listed on the TomTom site. Not sure what to do...?


  • VikramK
    VikramK Administrators Posts: 14,283
    edited September 2019
    Hi @KennFaris

    The Start 20 is supported.

    Is the connection blocked by an Antivirus or a firewall on your computer?

    Try a different USB slot(computer), I would also want you to check the connection point on the device, because if that is loose then it could result in loss of connectivity.