'Server busy' error while downloading maps — TomTom Community

'Server busy' error while downloading maps

cheedercheeder Posts: 1 [New Traveler]
edited September 11 in MyDrive Connect
I have tried consistently for over 24 hrs to download map and get "our servers are busy" message.

What am I doing wrong?

Answers

  • papermappapermap Posts: 3 [Apprentice Traveler]
  • LAURE123LAURE123 Posts: 1,396 Superuser
    edited September 10
    Hi all

    @cheeder

    For a connection problem with the message "Busy servers" often a clean installation with a fresh copy of My Drive Connect (MDC) solves the problem.

    Try to do thas:
    With your device Not connected to the PC:
    1/ Uninstall MDC, accept the removal of downloads in the popup window.
    2/ "Restart" your PC (Not Shut down or Sleep)
    3/ Download and install the last version MDC, take it here:
    - On this page, at the bottom, the green button "Download for ...":
    https://www.tomtom.com/en_gb/mydrive-connect/
    - In the popup window, keep ticked at least "Download updates on my computer (recommended)"
    4/ "Log in" with your email and password in MDC.
    5/ Connect your device.

    Regards.
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