TomTom Rider 550 World - Phone icons not displayed

GiorgioScorchio

I have a Scala Rider Q2 and an iPhone 6s paired successfully into my Rider 550 (displays both as connected), however, there is no indication of the phone icon on the tomtom display.
If I go into the Bluetooth settings, it states scala rider - connected and iPhone 6 connected.
On the quick menu there is only 3 icons displayed (volume, verbal instructions on off, and day/night logos).
Has anyone any idea why there is no reference to phone... its driving me mad! - Thanks in advance

VikramK

Hi @GiorgioScorchio

Could you try a reset on the RIDER 550?

Main menu- Setting-System- Reset device

Have a look at the steps along with the video on the FAQ link- https://uk.support.tomtom.com/app/answers/detail/a_id/25643

Regards
Vikram

VikramK

Hi @GiorgioScorchio

Could you try a reset on the RIDER 550?

Main menu- Setting-System- Reset device

Have a look at the steps along with the video on the FAQ link- https://uk.support.tomtom.com/app/answers/detail/a_id/25643

Regards
Vikram

GiorgioScorchio

Hi Vikram, Thanks for the response.
I've sorted by .. ahem.. reading the manual properly!
My headset only has one channel so I can either pair it to listen to Tomtom instructions or I can pair it to receive/send calls - not both.
Shame really as my Tomtom Rider 2 could do both with one channel.
So looks like I need to invest in a new headset (the old one is 12 years old).
Cheers