Garage area --Poland don't visible

kolor

Hello my question is easy .I update Garage area in my City 1 year age .And you can see it here .
https://mydrive.tomtom.com/pl_pl/#mode=viewport+viewport=50.27741,18.7846,17.18,0,-0+ver=3

But why I can't see this at my TomTom device start 52 .
Of course I have been updated maps at my device .

VikramK

Hi kolor

We have already raised a ticket for this and it's been worked upon by a dedicated team.

To address the concern with the growing Europe map size we have compiled it in a different way without regression of the map quality. We have applied this only for the Europe map (including camper/truck and partial 3D map zones). The map lines impacted are Nav3 and Nav4 devices. This has resulted in reduction of the map size by ~200mb.

We expect to see some improvements in the upcoming releases.

Regards
Vikram

VikramK

Hi @kolor

When was the correction reported or added to MapShare website.

The maps on the route planner are updated more frequently compared to the maps on the PND's.

It could take approximately 6-9 months for an accepted correction to reflect on a PND map.

Regards
Vikram

kolor

I reported this about 1 year ago .Here .
https://www.tomtom.com/mapshare/tools/#

Also this map has this area .
May you poke someone from Support for Update maps for device Tomtom.

VikramK

Thanks kolor

Do you have the report id, I can send it to be reviewed?

Regards
Vikram

kolor

Oct 1, 2018 9:29 PM
e4292ff3-d016-4de0-8a50-c031e54469cb

Type Status
Other Fixed

VikramK

Thanks kolor

I have forwarded this to the team. I will get back once I have any news.

Regards
Vikram

kolor

Thanks you "VikramK" .If you will back me information I will mark you as resolved.Thank you for assisting my .

kolor

Sir did you received information why this is not at maps.

VikramK

Hi kolor

I am still waiting for a concrete answer, I will keep you posted as soon as I have an update.

Regards
Vikram

VikramK

Hi @kolor

I have added a small map of Poland to your account.

Could you check for updates and download this map. Once installed and selected on the device see if you can find that road, please?

Thanks
Vikram

kolor

1.I install InstallTomTomMyDriveConnect
2.I have seen update map from Poland and share from society.
3.I updated my Tomtom start 52
4.I restart my device
5.This area Garage area still not visible.

still the same situation .

VikramK

Hi kolor

Thanks for testing this, are you sure after installing the map, you also selected it under maps?

Main menu- Settings- Map-Choose another map- Select Poland

If yes, can you tell me if this discrepancy in map data is post installing v10.35? Was this change reflecting on the previous map version(10.30)?

Thanks
Vikram

kolor

You are right .I have 2 maps
1.Europe 1035.9712
2.Poland 1035.9712

When I change for Poland "YES" I see Garage area.
But why Europe map do not include this place ???

VikramK

Hi kolor

We have already raised a ticket for this and it's been worked upon by a dedicated team.

To address the concern with the growing Europe map size we have compiled it in a different way without regression of the map quality. We have applied this only for the Europe map (including camper/truck and partial 3D map zones). The map lines impacted are Nav3 and Nav4 devices. This has resulted in reduction of the map size by ~200mb.

We expect to see some improvements in the upcoming releases.

Regards
Vikram