Garage area --Poland don't visible — TomTom Community

# Garage area --Poland don't visible

Posts: 16 [Apprentice Traveler]
Hello my question is easy .I update Garage area in my City 1 year age .And you can see it here .
https://mydrive.tomtom.com/pl_pl/#mode=viewport+viewport=50.27741,18.7846,17.18,0,-0+ver=3

But why I can't see this at my TomTom device start 52 .
Of course I have been updated maps at my device .

• Posts: 12,721 Moderator
Hi kolor

We have already raised a ticket for this and it's been worked upon by a dedicated team.

To address the concern with the growing Europe map size we have compiled it in a different way without regression of the map quality. We have applied this only for the Europe map (including camper/truck and partial 3D map zones). The map lines impacted are Nav3 and Nav4 devices. This has resulted in reduction of the map size by ~200mb.

We expect to see some improvements in the upcoming releases.

Regards
Vikram

• Posts: 12,721 Moderator
edited September 2019
Hi @kolor

When was the correction reported or added to MapShare website.

The maps on the route planner are updated more frequently compared to the maps on the PND's.

It could take approximately 6-9 months for an accepted correction to reflect on a PND map.

Regards
Vikram
• Posts: 16 [Apprentice Traveler]
edited September 2019
I reported this about 1 year ago .Here .
https://www.tomtom.com/mapshare/tools/#

Also this map has this area .
May you poke someone from Support for Update maps for device Tomtom.
• Posts: 12,721 Moderator
Thanks kolor

Do you have the report id, I can send it to be reviewed?

Regards
Vikram
• Posts: 16 [Apprentice Traveler]
Oct 1, 2018 9:29 PM
e4292ff3-d016-4de0-8a50-c031e54469cb

Type Status
Other Fixed
• Posts: 12,721 Moderator
Thanks kolor

I have forwarded this to the team. I will get back once I have any news.

Regards
Vikram
• Posts: 16 [Apprentice Traveler]
Thanks you "VikramK" .If you will back me information I will mark you as resolved.Thank you for assisting my .
• Posts: 16 [Apprentice Traveler]
Sir did you received information why this is not at maps.
• Posts: 12,721 Moderator
Hi kolor

I am still waiting for a concrete answer, I will keep you posted as soon as I have an update.

Regards
Vikram
• Posts: 12,721 Moderator
Hi @kolor

Thanks
Vikram
• Posts: 16 [Apprentice Traveler]
1.I install InstallTomTomMyDriveConnect
2.I have seen update map from Poland and share from society.
3.I updated my Tomtom start 52
4.I restart my device
5.This area Garage area still not visible.

still the same situation .

• Posts: 12,721 Moderator
edited September 2019
Hi kolor

Thanks for testing this, are you sure after installing the map, you also selected it under maps?

Main menu- Settings- Map-Choose another map- Select Poland

If yes, can you tell me if this discrepancy in map data is post installing v10.35? Was this change reflecting on the previous map version(10.30)?

Thanks
Vikram
• Posts: 16 [Apprentice Traveler]
You are right .I have 2 maps
1.Europe 1035.9712
2.Poland 1035.9712

When I change for Poland "YES" I see Garage area.
But why Europe map do not include this place ???
• Posts: 12,721 Moderator