No Maps on the RIDER 550

Mossieoz
Mossieoz Registered Users Posts: 1
Apprentice Seeker
edited September 2019 in RIDER
Rider 500
Screen shows no maps, but went I go to add a map it doesn't display any maps at all.
Reset device, no changes, same problem.

Have raised log with TomTom, Incident: 190905-00xxxxxxx, but they seem unable to respond to the log. I even set a crashlog.

At the moment the device is not working and I don't see any way to correct it.


Mod edit: Please don't post private or personal information on a public forum.Thanks!

Answers

  • VikramK
    VikramK Administrators Posts: 13,744
    Moderator
    Hi @Mossieoz

    Welcome to the community!

    I have sent a heads up to the customer service about it.

    Your case should be picked up asap.

    Sorry about the delay.

    Regards
    Vikram