Selected voices can be used with the current language

Basile

Hello,
The voice in TOMTOM XXL works when I copy the language from the computer to TOMTOM.
When I turn off the TOMTOM XXL and turn it ON again I get the error message:
"none of the selected voices can be used with the current language"
Both voice and language are US English.
Any help?

Thank you,
Basile

VikramK

Hi @Basile

Could be an issue with the software.

Try a reinstallation-
http://us.support.tomtom.com/app/answers/detail/a_id/2053

Regards
Vikram

Basile

Hi Vikram,
When I click the link I get an error message that it is no longer
available.
Any help?
Basile

VikramK

Oops.. I am sorry Basile..

I have edited the link...

Regards
Vikram

Basile

Hi Vikram,
The TOMTOM XXL this evening looks to work fine.

Now, I have a TOMTOM GO 620, that goes to a cycle of reboot mode.
This happened twice and looks that happens at the same area of I95 as I go from Lincon to Warwick in RI USA.
This continues for many hours and only after 5-6 hours goes back to normal operation.
Any advice?
Thanks,
Basile

VikramK

Hi Basile

Have you tried a reset?

Main menu- settings-system-reset device?

Regards
Vikram

Basile

Hi Vikram,
I reset the GO 620.
I will use it again next Monday.
I shall inform you if the problem persists.
Thank you,
Basile

Basile

Hi Vikram,
I believe that there is something wrong with the Go 620.
I took it three days out and every time after about 30 min it goes to a continuous reboot mode.
I cannot stop it. After I disconnect the power and after few hours it resets itself but next day the same thing happens.
Is there any recall?

Thank you,
Basile