Unable to reset Runner 3 factory settings

pauldeboe
Registered Users Posts: 1 
Apprentice Seeker

Apprentice Seeker
While the factory reset started it stops stating "whoops something went wrong" but retrying or using FAQ doesn"'t help me further. What now??
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Answers
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Can you send me the watch serial number in a private message? Then go to the settings in TomTom Sports Connect > Advanced settings and press Send now to submit log files.0