Unable to reset Runner 3 factory settings

pauldeboe Registered Users Posts: 1
Apprentice Seeker
edited January 24 in TomTom Sports
While the factory reset started it stops stating "whoops something went wrong" but retrying or using FAQ doesn"'t help me further. What now??


  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,215
    Community Manager
    Can you send me the watch serial number in a private message? Then go to the settings in TomTom Sports Connect > Advanced settings and press Send now to submit log files.