Unable to update software on Runner 2 — TomTom Community

Unable to update software on Runner 2

GeorgeTomGeorgeTom Posts: 2 [Apprentice Seeker]
My watch has version 1.7.53 and when I connect it to my laptop, it does not update to the latest software. How do I get it to update??

Answers

  • tfarabaughtfarabaugh Posts: 15,789 Superusers
    That is the latest software and it is corrupt software anyway so they stopped pushing it out. Most users have aske for rollbacks to earlier versions to solve battery drain issues. TT Sports went out of business and ceased all development almost 2 years ago so there will be no more updates.
  • JürgenJürgen Posts: 4,956 Community Manager
    Your account is connected to the correct server so TomTom Sports Connect should offer you the 1.7.64 build. You could enforce its installation by resetting your watch. However, since you seem to be syncing fine with Android there is no need to update.
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