My Places and My Routes not showing up in TomTom GO for Android — TomTom Community

My Places and My Routes not showing up in TomTom GO for Android

RobRoyeRobRoye Posts: 2 [Apprentice Seeker]
Downloaded GO on a new phone and downloaded the map I wanted. Went to "Restore Purchases" and did that successfully. Shows my account and expiration of the subscription. Only problem is that it is not syncing any of my information such as Home, Work, My Places, and My Routes.

I kinda need those.

Any ideas as to why it is not syncing? TIA

Answers

  • tgoldtgold Posts: 2,077 [Revered Pioneer]
    edited September 7
    That information is not held in your subscription account. If you still have access to your old phone you should synchronize it to My Drive (in the Menu / TomTom Services setting). Then any other devices such as your newer phone will also be able to synchronize and share those places, again via My Drive.
  • eddydceddydc Posts: 23 [Legendary Explorer]
    I'm trying to put an OV2 on my phone via this way and I don't see any option to synchronize. Is this normal?
  • RoadRiderRoadRider Posts: 339 [Supreme Pioneer]
    You can upload an OV2 in MyDrive under -> My Places -> POI Files -> Import POI File

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