Renault Carminat Satnav

Glyn_1953 Registered Users Posts: 1
New Seeker
edited September 2019 in Built in car navigation
I have a 2012 Renault with in built satnav. This lasted for 3 years. Last year I purchased an update but have been unable to download the maps. Part on my issue is that I have another satnav used on a second vehicle which my computer recognises but unfortunately doesn't recognise my in car system.
Help appreciated