Smart Media-System SD card wipeout

ION_VIDRASCU

Hello i try to update my Smart media-system and in the process the map screen is sow's no map found. I try to connect to smart media connect but no luck. Please any ideas for my problem

lampard

Hi @ION_VIDRASCU

Welcome to the Community! Can you please try again and check for the updates in MyDrive Connect by following the steps below?

• If your navigation device is connected to the computer, disconnect it.
• Right click the MyDrive Connect icon in the Windows notification area or Apple menu bar and then select Cogwheel > Settings.
• Select the tab Downloads.
• Click Empty download folder.
• Click Save settings.
• Restart MyDrive Connect to check for the updates.Click the MyDrive Connect icon in the Windows notification area or Apple menu bar and then click Quit> Start MyDrive Connect.

Please note: Whenever more than 1 updates are offered by MyDrive, then please update these 1 at a time, not all together. Even if the download or installation appears to stop or freeze, keep it connected for 4 hours, then check if the download has been completed.Best order to update 1 by 1: (if offered)

• QuickGPSfix / Navcore (if these updates are offered, they cannot be de-selected)
• Map
• Speed Cameras
• Voices

Hope this helps!

Regards, lampard

ION_VIDRASCU

Hello lampard and thanks for you fast reply i try your solution but when i try to enter to my gps is shows error is not compatible with mydrive and i should download smart media connect.

lampard

Hey @ION_VIDRASCU

I thought you already installed the Smart media connect, here's the link to do so: https://www.tomtom.com/en_gb/in-dash-navigation/getstarted/smart/

Regards, lampard

ION_VIDRASCU

Hey lampart i have it instaled allready buy is not shows up my fresh sd card that i formateded by mistake.

lampard

@ION_VIDRASCU Unfortunately, you need to get in touch with your car dealer to get the SD card fixed since it won't be able to reinstall the software after formatting it.

Regards, lampard

ION_VIDRASCU

i was afraid of that answer. thanks a lot lampart for yor time. best regards