WiFi and MyDrive Connect

dave2951

Sorry if this is a silly question, just purchased a GO Camper I have installed My Drive to update my device and to sort some journeys out. When I open My Drive all as I get is a screen stating my device can update re WIFI and I cannot (as far as I can see) do anything else. Can anybody assist me.

YamFazMan

Hi
@dave2951

The NAV5 (Wi-Fi) devices normally update using Wi-Fi...

TomTom Video... Updating your navigation device using Wi-Fi®



If you have successfully connected your device to your Wi-Fi....
To check your Connection Speed, Signal Strength & Quality
On the Device... Tap 4Dot (.... Menu) --> Settings --> Wi-Fi
Tap on the Your Wi-fi name (The one Showing as connected)
A new Menu Page opens


On the left-hand side of the screen is your Wi-Fi Connection Status

Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
Tomtom NAV5 (Wi-Fi) devices will only connect to a 2.4GHz Wi-Fi network
All the update actions are executed on the device...
___________________________

If Wi-Fi is not available or is slow/unstable/unreliable.....
See Option... (2) Connect over USB
___________________________

Option... (1) Connected Wi-Fi
Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps

I always update my devices one Update at a time
The NavCore Application and QuickFixGPS updates are force ticked by Tomtom... Deselect any other updates like Maps, Speed Cams etc... Update the mandatory item/s first, when complete update the remaining items one at a time

Note... NAV(5 Wifi) devices connected over Wifi do not require MyDrive Connect to be running Even if myDrive is running you have no access the MyDrive Connect menu structures as used by the previous NAV3 & 4 devices

Option... (2) Connected USB
If Wi-Fi is not available or is slow/unstable/unreliable.....
Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
Updating your new NAV5 (Wi-Fi) device over USB will require "MyDrive Connect"
Get it here.....
www.tomtom.com/getstarted
Run MyDrive Connect.....
Note... The NAV(5 Wifi) devices have no access the MyDrive Menu structures as used by the previous NAV3 & 4 devices
Connect your Device to a USB Port on your PC
Updating a NAV5 (Wi-Fi) device using USB is the same as using Wi-Fi, all of the update actions are executed on the device...
Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps
__________________________

Note... MyDrive Connect will only show a "Splash screen" saying "Connect your device using Wifi" etc
If required you can close the 'Main Mydrive Window' showing the "Connect your device using Wifi" Splash screen... MyDrive Connect only needs to run in the background on the PC TaskBar


ATB YFM

YamFazMan

Hi
@dave2951

Did you watch the video in the first post...


The Latest GO Camper is a NAV5 (Wi-Fi) device
If you are tying to update your device ???
You would update your GO Camper connected directly to your Wi-Fi

Unlike the previous NAV4 devices the NAV5 (Wi-Fi) devices have NO access to the MyDrive connect menu structure

ON THE GO CAMPER Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps
OR
Update using USB... As in Option (2) in my first post....
When you update using USB you have NO access to the MyDrive connect menu structure
All of the update are executed on the device...
ON THE GO CAMPER Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps

ATB YFM

YamFazMan

Hi
@dave2951

I've never seen a Wi-F1 speed above 72 mbps on my Go 6200...
I guess that s the Max Download speed of the NAV5 (Wi-Fi) devices....

I'm using a Win10 PC hardwired to Modem Virgin Media 110 Mb/s
I updated the Full Europe map v1035 size 8+GB
Oviously for me, updating the GO 6200 over USB with MyDrive connect running in the background is the Faster option.... (Option (2) ... In my first post)
NAV5 (Wi-Fi) Devices update on the fly i.e... No Download/Upload/Install

I'm happy with an 8+GB Map update in 23Mins 24secs (Stopwatch)

ATB YFM

YamFazMan

Hi
@dave2951

The NAV5 (Wi-Fi) devices normally update using Wi-Fi...

TomTom Video... Updating your navigation device using Wi-Fi®



If you have successfully connected your device to your Wi-Fi....
To check your Connection Speed, Signal Strength & Quality
On the Device... Tap 4Dot (.... Menu) --> Settings --> Wi-Fi
Tap on the Your Wi-fi name (The one Showing as connected)
A new Menu Page opens


On the left-hand side of the screen is your Wi-Fi Connection Status

Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
Tomtom NAV5 (Wi-Fi) devices will only connect to a 2.4GHz Wi-Fi network
All the update actions are executed on the device...
___________________________

If Wi-Fi is not available or is slow/unstable/unreliable.....
See Option... (2) Connect over USB
___________________________

Option... (1) Connected Wi-Fi
Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps

I always update my devices one Update at a time
The NavCore Application and QuickFixGPS updates are force ticked by Tomtom... Deselect any other updates like Maps, Speed Cams etc... Update the mandatory item/s first, when complete update the remaining items one at a time

Note... NAV(5 Wifi) devices connected over Wifi do not require MyDrive Connect to be running Even if myDrive is running you have no access the MyDrive Connect menu structures as used by the previous NAV3 & 4 devices

Option... (2) Connected USB
If Wi-Fi is not available or is slow/unstable/unreliable.....
Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
Updating your new NAV5 (Wi-Fi) device over USB will require "MyDrive Connect"
Get it here.....
www.tomtom.com/getstarted
Run MyDrive Connect.....
Note... The NAV(5 Wifi) devices have no access the MyDrive Menu structures as used by the previous NAV3 & 4 devices
Connect your Device to a USB Port on your PC
Updating a NAV5 (Wi-Fi) device using USB is the same as using Wi-Fi, all of the update actions are executed on the device...
Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps
__________________________

Note... MyDrive Connect will only show a "Splash screen" saying "Connect your device using Wifi" etc
If required you can close the 'Main Mydrive Window' showing the "Connect your device using Wifi" Splash screen... MyDrive Connect only needs to run in the background on the PC TaskBar


ATB YFM

YamFazMan

Hi
@dave2951

Route Planning... The MyDrive Web route planner
Here... https://mydrive.tomtom.com

Creating your own routes with MyDrive Web route planner
Tomtom Video...

ATB YFM

dave2951

I can see you have gone to a lot of hard work to assist me but the only answer you provide still confuses me can you expalin the following as i am lost,
Note... MyDrive Connect will only show a "Splash screen" saying "Connect your device using Wifi" etc
If required you can close the 'Main Mydrive Window' showing the "Connect your device using Wifi" Splash screen... MyDrive Connect only needs to run in the background on the PC TaskBar

YamFazMan

Hi
@dave2951

Did you watch the video in the first post...


The Latest GO Camper is a NAV5 (Wi-Fi) device
If you are tying to update your device ???
You would update your GO Camper connected directly to your Wi-Fi

Unlike the previous NAV4 devices the NAV5 (Wi-Fi) devices have NO access to the MyDrive connect menu structure

ON THE GO CAMPER Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps
OR
Update using USB... As in Option (2) in my first post....
When you update using USB you have NO access to the MyDrive connect menu structure
All of the update are executed on the device...
ON THE GO CAMPER Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
Extra Maps are Installed/Maintained... Tap the 4Dot(.... Menu) --> Setting --> Maps

ATB YFM

dave2951

Can i thank you for all your help got to be honest get totally confused around My Drive Connect and My Drive Routes. One last question would you know why the wireless signal is so poor on this device. I am on a good quality BT package and all other devices no problem only live in a Bungalow but The device shows distinct drop in connection just yards from Hub

YamFazMan

Hi
@dave2951

The Image shown bellow is my GO 6200
What does your device show ???

If you have successfully connected your device to your Wi-Fi....
To check your Connection Speed, Signal Strength & Quality
On the Device... Tap 4Dot (.... Menu) --> Settings --> Wi-Fi
Tap on the Your Wi-fi name (The one Showing as connected)
A new Menu Page opens


On the left-hand side of the screen is your Wi-Fi Connection Status

Tomtom recommend a minimum Wi-Fi download speed of 30Mbps
Tomtom NAV5 (Wi-Fi) devices will only connect to a 2.4GHz Wi-Fi network
All the update actions are executed on the device...

ATB YFM

dave2951

signal strength fair link speed 72 mbps

YamFazMan

Hi
@dave2951

I've never seen a Wi-F1 speed above 72 mbps on my Go 6200...
I guess that s the Max Download speed of the NAV5 (Wi-Fi) devices....

I'm using a Win10 PC hardwired to Modem Virgin Media 110 Mb/s
I updated the Full Europe map v1035 size 8+GB
Oviously for me, updating the GO 6200 over USB with MyDrive connect running in the background is the Faster option.... (Option (2) ... In my first post)
NAV5 (Wi-Fi) Devices update on the fly i.e... No Download/Upload/Install

I'm happy with an 8+GB Map update in 23Mins 24secs (Stopwatch)

ATB YFM

dave2951

Thanks very much for your help think i am getting my head around it.

YamFazMan

Hi
@dave2951

You're welcome, glad you're getting sorted

Maybe Useful... Tomtom TomTom GO Camper User Guide...
Here... http://download.tomtom.com/open/manuals/GO_Camper/index.htm

ATB YFM