I can't charge the watch by the computer, can I do it with the cell phone? — TomTom Community

I can't charge the watch by the computer, can I do it with the cell phone?

WILLIGARWILLIGAR Posts: 1 [New Seeker]
I no longer receive the charge and if it does not last ... where do I get the spare battery in Bogota Colombia and the wall charger?

Comments

  • lampardlampard Posts: 5,385 Moderator
    Hi @WILLIGAR

    Sorry about my late reply! This might be related to charging cradle of your watch gone bad, please see the response here from tfarabaugh about the same.

    Perhaps this discussion thread can also provide you with some insights: https://discussions.tomtom.com/en/discussion/comment/1655286/#Comment_1655286

    Regards, lampard
  • tfarabaughtfarabaugh Posts: 16,727
    Superusers
    WILLIGAR wrote: »
    I no longer receive the charge and if it does not last ... where do I get the spare battery in Bogota Colombia and the wall charger?

    You cannot replace the battery without breaking open the watch and voiding the warranty (and likely damaging the watch). It is not a user replaceable item so you would have to open it up, figure out what battery it is, source it yourself and replace it yourself.
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