NAV 4 update problem on GO 6000
Every time the MyDrive connect downloaded to 85% completion and then it will stuck there for days until I cancelled to switch to different computer or internet connection. I have emailed as well as contacted customer service and their instructions have not worked so far. The flowing is what I have done:
1. Change to a different computer (from Sony VAIO to Microsoft Surface Pro), with dedicated internet cable (downloading speed about 25 to 30Mbp).
2. Use friend’s internet (downloading speed about 25 to 30Mbp)
3. Turned off firewall and anti-virus
I am now back to Sony VAIO and still at 85% completion.
What should I do next?