TomTom GO 720 and Problem with map

Michaelsmith
Michaelsmith Registered Users Posts: 4
Apprentice Seeker
edited August 2019 in Devices using TomTom HOME
Hi, after registering on tomtom home on pc and I updated maps and software my tomtom won’t work ,have a message saying .

Problem with map . You cannot use this map on this device:Europe _TRUCK-134
Satnav worked ok before I updated

Hope someone can give me some advice

Thanks in advance

Mike

Answers

  • YamFazMan
    YamFazMan Posts: 20,832
     Superuser
    edited August 2019
    Hi
    @Michaelsmith

    v2tptns2s7vx.jpg
    You can't split a Map install across the Built-in Memory and a Memory Card... A Map is installed on One or the Other Memory area
    Even if you could you can pretty sure the Truck Map would not fit
    Plus Both GO 720 devices in the list are Eol (End of life)

    ATB YFM

  • Michaelsmith
    Michaelsmith Registered Users Posts: 4
    Apprentice Seeker
    Thanks for your reply YamFazMan
    Satnav worked before I went and updated on tomtom home , what if I put a larger ?
  • Michaelsmith
    Michaelsmith Registered Users Posts: 4
    Apprentice Seeker
    Thanks
    Mike
  • Michaelsmith
    Michaelsmith Registered Users Posts: 4
    Apprentice Seeker
    What if I put a larger memory card in satnav ?
    Thanks
    Mike
  • DougLap
    DougLap Posts: 9,869
    Superuser
    Hi @Michaelsmith

    Maybe @VikramK or @lampard can reactivate the map for you. have a look to see if they comment tomorrow.

    Doug
  • lampard
    lampard Administrators Posts: 5,966
    Moderator
    Hi @Michaelsmith

    Welcome to the community! Map reactivated for your device. Just remove the existing map first and then download a fresh version offered for download in TomTom HOME.

    Regards, lampard