No GPS signal on Start 20

Nickdw94 Registered Users Posts: 1
Novice Seeker
edited December 2021 in Devices using MyDrive Connect

I bought my TomTom Start 20 in December 2018 and have recently been having issues connecting to GPS satellites. Normally after a while it resolves itself but I have just had to complete a 3.5 hour drive twice without it whilst it claims it has no satellite signal.

I have done all the updates, done a soft reset, partial reset and a factory reset. I have even had the device on whilst on the motorway and it still cannot pick up a GPS signal. Any ideas? I really need this product right now!