Unable to find route
TomTom GO app v 2.0.1 installed på iPhone SE (iOS v 12.4)
Downloaded maps: Danmark, Germany NV
Worked fine until now.
After latest opdate (via AppStore) it is no longer possible to plan a route.
Have tried to remove the app (and the maps); reinstalled the app and the DK-map.
While typing the wanted address the correct one is offered, and I choose that; – also if I ask for a POI.
For a while the app says: "Planning …" just to stop with: "No route is possible." Every time!
Any ideas?
Best Answers
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DougLap Posts: 6,923
SuperuserHi @Mark_22
Based on your comment that you have downloaded the DK map I would suggest that you also Download the 3 European Ferry Connection maps as well. You need to have these downloads to do some journeys, particularly in Denmark.
The reason fro saying all 3 is there is an bug which is sorted by downloading all 3.
Doug5 -
DougLap Posts: 6,923
SuperuserHi @Mark_22
The Ferry downloads also includes Bridge Crossings such as the major one from Denmark to Sweden for example . It appears that Denmark has a number of areas that require crossing water and despite there being a bridge the crossing is covered by the Ferry Files.
Doug10
Answers
Superuser
Based on your comment that you have downloaded the DK map I would suggest that you also Download the 3 European Ferry Connection maps as well. You need to have these downloads to do some journeys, particularly in Denmark.
The reason fro saying all 3 is there is an bug which is sorted by downloading all 3.
Doug
Thank you!
Mark
Superuser
The Ferry downloads also includes Bridge Crossings such as the major one from Denmark to Sweden for example . It appears that Denmark has a number of areas that require crossing water and despite there being a bridge the crossing is covered by the Ferry Files.
Doug
Thanks for your help!
Mark