GO LIVE 1000 - "No maps found"
Tim35
Registered Users Posts: 2 
Apprentice Traveler
Apprentice Traveler
Hi
I was just updating my GO LIVE 1000 as I have done successfully many time before when I received a message to disconnect and reconnect the sat nav since it wasn't responding. I now have a message saying "No maps found" and I can't get MyDrive Connect to see the sat nav at all.
All suggestions for a solution will be gratefully received.
TIA
I was just updating my GO LIVE 1000 as I have done successfully many time before when I received a message to disconnect and reconnect the sat nav since it wasn't responding. I now have a message saying "No maps found" and I can't get MyDrive Connect to see the sat nav at all.
All suggestions for a solution will be gratefully received.
TIA
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Best Answer
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Hi @Tim35
Welcome to the community!
The team has made some changes in the backend.
Please clear the cache in MyDrive Connect and check for updates.
During the download, process do not disconnect the device unless the update has completed. It's important that you use a fast and stable internet connection which is not affected by antivirus or firewall.
Regards
Vikram11
ModeratorAnswers
-
Hi @Tim35
Welcome to the community!
The team has made some changes in the backend.
Please clear the cache in MyDrive Connect and check for updates.
During the download, process do not disconnect the device unless the update has completed. It's important that you use a fast and stable internet connection which is not affected by antivirus or firewall.
Regards
Vikram11 -
Many thanks Vikram, all sorted.
Regards
Tim1
