XXL won't load the map after update by TomTom HOME

diedje1996 Registered Users Posts: 2
Apprentice Seeker
edited August 2019 in Devices using TomTom HOME
i',m from the netherlands and i have a xxl2009_plus_2048_black with the serial RWxxxxxxxx61

I know that tomtom won't update that model anymore, but i thought i do one last time the update en then it's done. I connected the tomtom by usb to my computer and ran the system and map update via tomtom home.

But with the restart, the tomtom is now saying 'problem with the map, you can't use this map (western europe 100309) on this device.

Sorry for the bad translation, has someone a idea to solve this problem?


Mod edit: Please don't post private or personal information on a public forum.Thanks!