GO 520 battery charge

kauns
kauns Registered Users Posts: 2
Apprentice Traveler
edited December 2021 in Devices using Wi-Fi®
I have just purchased a GO 520. The battery hardly lasts 15-20 mins after a full charge. Is that normal?
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Answers

  • YamFazMan
    YamFazMan UKPosts: 21,480
     Superuser
    Hi
    @kauns

    The Previous NAV4 and Latest (NAV5 WiFi) devices are quite power hungry and can go into "Power saving mode" if not supplied with enough power

    When the device is In use they are designed to be always connected to a power supply
    The Tomtom supplied Power Adapter is rated at 5Volts 1.2Amps
    Even after you have recharged the device externally via a mains charger, when in use in the vehicle, they will still require being connected to a Tomtom supplied Power Adapter (Or a proven suitable 3rd party Power adapter)
    ______________________________________

    (1)... Do NOT attach them to a dashboard USB port in your vehicle as they normally only supply 500mAmp (0.5Amp) and are for data transfer and not supplying power: See... Note (1) & (2)

    (2)... Using a NONE Tomtom 3rd party underpowered or a mismatched cigarette lighter charger can cause the device to go into Power Saving Mode: See... Note (1)

    (3)... On the Models with a built-in SIM, the reduction of power to the SIM can cause the dropping of the traffic info: Note (3)

    Note (1)... At an (Undisclosed) percentage of battery discharge, the device will try to save its power requirements by dimming the screen and eventually powers off the device... Devices with a built-in SIM Card may also lose Live Traffic services
    Note (2)... A dashboard USB port can also fool a NAV4 Device into entering 'Updating Mode' and display the Connected to your Computer splash screen
    Note (3)... I tried connecting my Tomtom GO 6200 to my Cars USB port, checked the connection status it reports 'Connected over USB' --> 'GPRS (SIM) Disconnected'
    _______________________________________

    As a test...
    Try using the Tomtom supplied cable and Tomtom supplied Power Adapter

    The Charger Adaptor and USB Cable supplied by Tomtom WILL run and charge the device at the same time

    Many 3rd party Mismatched Charger Adaptors won't run and charge the device at the same time
    See... It's not simply a power thing.....
    https://discussions.tomtom.com/en/discussion/comment/1182024/#Comment_1182024

    ATB YFM


  • kauns
    kauns Registered Users Posts: 2
    Apprentice Traveler
    Hi,
    Thanks for that info. I had perviously a GO VIA GPS the battery lasted for atleast an 1 1/2 hours before it conked out. So I was actually surprised when the G520 lost within 15 mins. Thanks for that
  • Gazibarev
    Gazibarev Registered Users Posts: 95
    Supreme Navigator
    My sat nav 6250 WIFI work 80-90min on battery.
  • Rob55
    Rob55 Registered Users Posts: 1
    New Seeker
    the navigator remain in stand by
  • Lochfrass
    Lochfrass Posts: 19,475
     Superuser
    Rob55 wrote: »
    the navigator remain in stand by

    Charge the device for 2 Hours with a Smartphone Charger. Then hold the on button about 20 seconds til you hear the drum sound.
    I hope it works.