XXL 540M display issue

twentylives

I have had my XXL 540M for roughly 5 years and this morning I discovered my screen was cracked from the inside which left a large black spot on the display. It worked fine this past weekend and was never dropped. Contacting their customer service in India was a waste of time. They offered a discount, but only on their high end products and the representative would not give me any contact information for in the US for customer service.

YamFazMan

Hi
@twentylives

Many of the XXL Models are declared End of Life
Check Here...

Re... Eol End of life Devices
Devices with lifetime maps are not affected

See... Find the model of your navigation device and what software it uses... Find the 1st 2 Characters in the Search box
UK... https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_GB
USA... https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_US
Australia... https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_AU

Devices with lifetime maps are not affected
Tomtom have already stated that Lifetime Maps and any Existing Map Subscriptions will be honoured

See VikramK Post (TomTom Staff) Here....
https://en.discussions.tomtom.com/news-and-announcements-37/end-of-life-device-with-lifetime-maps-1032484/index1.html#post1207861
________________________________

If you have Lifetime Maps or an existing Map Subscriptions
Call Tomtom Support
https://discussions.tomtom.com/en/discussion/988105/customer-support-phone-numbers/p1

When calling....
Tomtom are monitoring Eol support by an Auto Response System
When prompted DO NOT provide your Tomtom model information, wait for a live agent to respond

ATB YFM