Voice command on VIA 1525 TM

David_J47H

Hi folks - I'm a newbie. I have a VIA 1525 TM which is supposed to have voice command. I can't find it anywhere, including the keyboard. Many help would be appreciated. Thanks

VikramK

Hi @David_J47H

Welcome to the community!

You will need a computer voice active- Samantha. If you don't find it on the device then please download it using MyDrive Connect.

Once you have installed and activated it just plan a route and test the device. It should give you the voice guidance.

Regards
Vikram

David_J47H

Well, no. I already had Samantha. Clicked on her, she did alittle description of her voice, etc. I was told by someone that a microphone icon had to appear with the keyboard. Which is what I don't have. Next step?

Lucify

no mentions of it in the manual

http://download.tomtom.com/open/manuals/via_1420_1425_1520_1525_1620_1625/html/en-us/index.htm#Voices.htm

YamFazMan

Hi
@David_J47H

The "XQ" VIA 1525 TM, 8GB + micro-SDHC, MyDrive Connect is a NAV4 Device

Check... Tap 4Dot (.... Menu) --> Settings --> Voice Control



Does the unit have the Microphone Slot....

ATB YFM

David_J47H

No microphone slot. And no Voice Control icon. Additional: When I first plugged it into my Apple, it showed up as Start 52 (?) My question mark. But I clicked on ahead anyway. I'm guessing there was a bad mix-up at the factory. And the About info still list it as 1525! In any case, I have reset the unit, and am returning it to the seller. Thanks for all your help. I've learned a few things.

YamFazMan

Hi
@David_J47H

See... Find the model of your navigation device and what software it uses...
Find the 1st 2 Characters of your devices Serial Number in the Search box
UK... https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_GB
USA... https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_US
Australia... https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_AU

ATB YFM