Extremely slow startup GO 510 TomTom

giuseppe61
giuseppe61 Registered Users Posts: 2
Apprentice Seeker
edited August 2019 in Devices using MyDrive Connect
hi to all you tell me if someone has come up with the go510 in the startup phase it takes a long time to be able to start browsing thanks P.S. all updates have been made
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Answers

  • VikramK
    VikramK Registered Users, Administrators Posts: 13,133
    Moderator
    edited August 2019
    Hi @giuseppe61

    Welcome to the community!

    I would start with the soft reset- Charge the device for more than 2 hours. Press and hold the on/off button till you hear the drum sounds.

    Should that make no difference then try a factory reset-

    Main menu- Settings- System- Reset.

    Regards
    Vikram :)
  • giuseppe61
    giuseppe61 Registered Users Posts: 2
    Apprentice Seeker
    edited August 2019
    thanks a lot I have already tried with the reset but it doesn't go the problem it started after the last software update that I did I hope they will do another update that solves everything thanks
  • VikramK
    VikramK Registered Users, Administrators Posts: 13,133
    Moderator
    edited August 2019
    @giuseppe61

    Try the recovery mode. This process will remove the existing firmware and replace it with a clean fresh copy.

    See the steps in the video below:




    Regards
    Vikram

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