VIA 135 'overheating' — TomTom Community

MyDrive Connect

VIA 135 'overheating'

STBOTULPH5STBOTULPH5 Posts: 3 [Apprentice Traveler]
edited August 2019 in MyDrive Connect
Using my VIA 135 yesterday in car, OK for 30 mins, then it gave a message about overheating ... and shut down. Wouldn't restart. Left it overnight to cool, wont start to day for more than a few seconds.. just shuts down. Anybody got any ideas?
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Answers

  • LochfrassLochfrass Posts: 11,647 Superuser
    Hi
    You van try to charge the device (possibly with a smartphone charger) for 2hours.
    Then hold the on Button about 40seconds and hop that you can hear the Drumsound.

    Cross my fingers that the device found back to live ;)
  • STBOTULPH5STBOTULPH5 Posts: 3 [Apprentice Traveler]
    Thanks for taking an interest. Tried charging, I hear the drum sound when I hold button, then screen goes blank after a few seconds. 'Not connected' comes up on my MyDrive Connect screen. I strongly suspect that the chargeable battery has packed up. Can this be replaced do you know?
  • LochfrassLochfrass Posts: 11,647 Superuser
    edited August 2019
    Maybe this helps a little

    Youtube Link
  • STBOTULPH5STBOTULPH5 Posts: 3 [Apprentice Traveler]
    Very useful, thank you. I will try that. Thank you for your help.
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