tomTom HOme error when performing an update — TomTom Community

tomTom HOme error when performing an update




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Comments

  • LucifyLucify Posts: 124 [Exalted Navigator]
    edited August 2019
    The error looks to be in a language I don't know.Would you be able to post a translated version? Or What exactly were you trying to update here?
  • lampardlampard Posts: 5,089 Moderator
    edited August 2019
    Hi @gorpeniuc

    Welcome to the Community! Can you try the steps mentioned below and see if this helps?
    -Fully close TomTom HOME.
    -Open Windows Explorer
    -Go to C:\Program Files\TomTom HOME 2\ xulrunner\ or C:\Program Files (x86)\TomTom HOME2\ xulrunner\
    -Right click on TomTomHOMERuntime.exe
    -Click on Properties and go to the Compatibility tab
    -Tick Run this program in Compatibility mode:
    • using Vista: select Windows XP (Service Pack 2)
    • using 7/8: select Windows XP (Service Pack 3)
    • using 10: select Windows 8
    -Open TomTom HOME again
    Regards, lampard
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