My daughter has a TomTom START 1EX00 which she hasn't used for a while so I offered to check if there were any updates for it. I connected it to Home 2 on my PC and sure enough it said there was an updated main application as well as MapShare and QuickFix . I chose to apply them all so it took a backup as usual, then applied the updates but after rebooting it just sat on a screen for ever with an egg timer and the words "Please wait". If I reboot it while connected to my PC, it will still connect to TomTom Home 2 and operate from there as well as see all the folders and files via Windows Explorer. Restore/Backup is greyed out saying "not supported on your device". I tried manually copying all the files and folders from the backup on my PC back onto the device but when rebooting standalone, it then stops displaying a flashing red/white cross. Connecting to Home 2 then allows me to restore the backup but I still get the same flashing cross. Now, selecting "Update my device" gives the the option to update the application again but also displays a message about the map file starting with "Internal/Malformed". As per the TomTom Help referenced for this kind of error, I've tried copying Maps off to my PC using the "Manage my START" option in Home 2, re-formatted the internal memory, deleted Maps and Voices from PC and then updated the device selecting Maps Voices again but that doesn't help either.
I'm wondering if the update has done something to the firmware or the application update simply isn't compatible with the device but it does still connect to Home 2 and run from there.
I can't find any other way of completely wiping the whole thing and getting it back to original like a Factory Reset.
Before I chuck it in the bin does anyone have any suggestions to un-brick it ?