TOMTOM CARDIO MULTISPORT Screen refresh issues

cclysdahl

Hi.

My screen does not refresh all lines correctly. So when running it is not possible to see time.

I have done a factory reset two times without any improvements.

It happened when I was not using the watch, so I do not think it was moisture or similar.

Any tips for troubleshooting?

tfarabaugh

It is a bad display and that watch is long discontinued and out of warranty. They may repair it for a fee but that would be throwing good money after bad considering TT Sports left the business over 18 months ago and ceased all production and development and greatly curtailed support. They are dead products, time to move on to another device that is still active.

tfarabaugh

It is a bad display and that watch is long discontinued and out of warranty. They may repair it for a fee but that would be throwing good money after bad considering TT Sports left the business over 18 months ago and ceased all production and development and greatly curtailed support. They are dead products, time to move on to another device that is still active.

TracyF

I have the same issue and looking at other forums it seems we are not alone. My multi sports cardio music option was not cheap! This is my 3rd round on TomTom watches and although they offer great features, they are a poor investment. I will never purchase another...ever! My faithful garmin is still running true after 9 yrs.

tfarabaugh

TracyF wrote: »

I have the same issue and looking at other forums it seems we are not alone. My multi sports cardio music option was not cheap! This is my 3rd round on TomTom watches and although they offer great features, they are a poor investment. I will never purchase another...ever! My faithful garmin is still running true after 9 yrs.

Since they went out of business over 2 years ago, you could not buy one even if you wanted to.

Lewis-H

Try to reset your watch to perform a factory reset on your watch using the recovery mode, follow these steps:
Place your watch in the dock before you connect the dock to the computer.
On your watch, move DOWN but keep the button pressed.
Connect the dock to the computer.
Release the button and wait for TomTom Sports Connect to show Reset.
Regards,
Lewis