TOMTOM CARDIO MULTISPORT Screen refresh issues

cclysdahl
cclysdahl Registered Users Posts: 1
New Seeker
edited January 24 in TomTom Sports
Hi.

My screen does not refresh all lines correctly. So when running it is not possible to see time.

I have done a factory reset two times without any improvements.

It happened when I was not using the watch, so I do not think it was moisture or similar.

Any tips for troubleshooting?

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Answers

  • TracyF
    TracyF Registered Users Posts: 1
    Apprentice Seeker
    I have the same issue and looking at other forums it seems we are not alone. My multi sports cardio music option was not cheap! This is my 3rd round on TomTom watches and although they offer great features, they are a poor investment. I will never purchase another...ever! My faithful garmin is still running true after 9 yrs.
  • tfarabaugh
    tfarabaugh Posts: 16,935
    Superuser
    TracyF wrote: »
    I have the same issue and looking at other forums it seems we are not alone. My multi sports cardio music option was not cheap! This is my 3rd round on TomTom watches and although they offer great features, they are a poor investment. I will never purchase another...ever! My faithful garmin is still running true after 9 yrs.

    Since they went out of business over 2 years ago, you could not buy one even if you wanted to.
  • Lewis-H
    Lewis-H Registered Users Posts: 2
    Apprentice Seeker
    Try to reset your watch to perform a factory reset on your watch using the recovery mode, follow these steps:
    Place your watch in the dock before you connect the dock to the computer.
    On your watch, move DOWN but keep the button pressed.
    Connect the dock to the computer.
    Release the button and wait for TomTom Sports Connect to show Reset.
    Regards,
    Lewis