TomTom Go 520 Wifi in constant bootloop

AdeClark Registered Users Posts: 1
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®

Just yesterday my Go 520 WiFi went into a a constant boot loop.

Looking at your help guides I have followed the standard reset procedures and when those did not work I then followed the recovery guide via the MyDrive Connect app (

I have been reading other pages on the forum and have seen that the TomTom Tech team can send a command to the TomTom account so that MyDrive will remove any data that needs to be wiped.

I have checked the download cachce on MyDrive app and there was nothing there. Plus it hasn't donwloaded anything to my device. Has been on all night.

Any help would be appreciative.

Let me know if you need anything else for assistance.

Many thanks



  • VikramK
    VikramK Administrators Posts: 13,787
    Hi Ade :)

    I don't find anything wrong in the back end. If you have already tried the recovery mode then I would suggest that you contact customer service to report this.