Why sync to device as track and not route?

Davsato
Davsato Registered Users Posts: 4
Apprentice Seeker
ive just bought my 1st tomtom, when making a route on mydrive route planner it will only sync to my rider550 as a track which then isnt much use as it wont recalculate if you go off route. is there an option to sync as a useable route not a track?

Answers

  • VikramK
    VikramK Administrators Posts: 13,752
    Moderator
    edited August 2019
    Hi @Davsato

    Welcome to the community!

    Are you sure that you have not selected the option to sync the route as a track in MyDrive web?

    If NO then this could be related to a known bug.

    See more information and workaround suggested by @YamFazMan @Lochfrass on this topic

    Regards
    Vikram
  • Davsato
    Davsato Registered Users Posts: 4
    Apprentice Seeker
    hi Vikram,
    there are no other options on mydrive except "sync to device as a track" thats why im asking
  • Davsato
    Davsato Registered Users Posts: 4
    Apprentice Seeker
    VikramK wrote: »
    Hi @Davsato
    ...................
    See more information and workaround suggested by @YamFazMan @Lochfrass on this topic

    Regards
    Vikram

    so..... if i turn off wifi on my 550 i can upload routes from mydrive from my phone via bluetooth AS ROUTES not tracks?

  • Lochfrass
    Lochfrass Posts: 17,728
    Superuser
    edited August 2019
    Thats right.
    But Note: In MyDrive you must click on "send Stops" or "send Destination".
    I recommend to save the route in MyDrive anyway, so that it is easier to restore it when updating your device
    The problem is that the routes are only converted to tracks when the device is connected to WIFI or USB /MyDriveConnect to the PC.
  • Davsato
    Davsato Registered Users Posts: 4
    Apprentice Seeker
    No, that doesn't work either.
    Beginning to regret swapping from garmin :(
  • David_Harrisson
    David_Harrisson Registered Users Posts: 31
    Legendary Explorer
    Ami right in reading that "send destination" rather than "syncing with my device" sends the route as a route rather than a track?