no map found in Renault CLIO Rlink

tommy1216

hi, I am driving clio with rlink 1 in Hong Kong, after update GPS Week Number Rollover issue. I put the SD card back in my car, the systems boots but says 'No Maps Found'. And the sd card seems no response when I insert in computer. could you advise what I can do to resume the GPS function ? Thanks.

VikramK

Hi @tommy1216

Welcome to the community!

I don't find a device linked to your TomTom account. And so I am unable to check if there is an active map.

If you could send me the serial number through a private message then it will help me review things.

Regards
Vikram

tommy1216

thanks VIKRAMK.. I private message you already