I have purchased maps and speed cameras and it won't download

DYK
Registered Users Posts: 5 
Novice Seeker

Novice Seeker
I WANT A REFUND AS MAP DOESTN DOWNLOAD. DOESNT EVEN INDICATE I HAVE PENDING DOWNLOADS ON MY DRIVE CONNECT
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Answers
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Hello. Yes email address linked to purchases is [email protected] and order number is Order #408xxxxxx
Mod edit: Please don't post private or personal information on a public forum. Thanks!0 -
can I get the customer service number? I sent an email to the stated email address and I haven't got a reply.0
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can I get the customer service number? I sent an email to the stated email address and I haven't got a reply.0
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Order number: 408xxxxxxx
Mod edit: Please do not post any personal information on a public forum!0 -
HI @DYK
I, like virtually all the other contributors on this forum, am a Customer like you. There is only a handful of Tomtom people who post on here.
You need to contact Customer Support as VikramK suggested. He by the way is a TT employee and is recommending that route. CS are better able to sort your account out.
Doug1