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I, like virtually all the other contributors on this forum, am a Customer like you. There is only a handful of Tomtom people who post on here.
You need to contact Customer Support as VikramK suggested. He by the way is a TT employee and is recommending that route. CS are better able to sort your account out.
DYK
Posts: 5 [Novice Seeker]
Answers
Welcome to the community!
I don't find any orders on the account you are using for the forum.
Did you order it using a different email address?
Regards
Vikram
Mod edit: Please don't post private or personal information on a public forum. Thanks!
Thanks for confirming..
I would suggest that you contact the customer service with the order number.
They should be able to help you sort out the subscription on the account.
Regards
Vikram
Superuser
United States
877-757-7137
Monday - Friday: 9:30 a.m. to 6:00 p.m. EST
Doug
Superuser
Your profile says USA so that is the number I posted for you.
Doug
Mod edit: Please do not post any personal information on a public forum!
Superuser
I, like virtually all the other contributors on this forum, am a Customer like you. There is only a handful of Tomtom people who post on here.
You need to contact Customer Support as VikramK suggested. He by the way is a TT employee and is recommending that route. CS are better able to sort your account out.
Doug