Updating my XL device via TomTom HOME

I have downloaded tomtom home to my laptop, now trying to update my tomtom xl satnav. I now have the 'getting updates automatically, on my screen, this has now been running ? for approx 20 hours, and this is at a download speed of 35 mbps, no joy so far, other than asking if I want to replace my device.
Help
Graham

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